Over 80,000

Aussie’s Reviews

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What our customers say

Based on 5873 reviews
79%
(4644)
14%
(837)
4%
(244)
1%
(33)
2%
(115)
A
Ben Rug
Alex
Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: The delivery
Love it

Such a great value rug. Not thick and heavy, sits flat with the anti slip backing. Love that it’s not a high pile rug and it’s easy to clean.

Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: Two units sit well together
Breathless

Amazing actually easy to assemble because few words used and someone gave much thought to the process and diagram, so even at 78yr old could understand
Intelligent
Excellent

Hello Evelyn,

Thank you so much for your wonderful feedback! We’re thrilled to hear that the assembly process was easy for you, and we’re especially glad that the thoughtful design of the instructions made it accessible. It’s great to know that our efforts to provide clear and user-friendly guides helped make the experience enjoyable.

Your feedback means a lot to us, and we're delighted that our product worked well for you. If you ever need anything else or have more questions in the future, please don’t hesitate to reach out.

Thanks again for your kind words!

Best regards,

Lifely* Customer Experience Team

S
Lauria Coffee Table
Sabrina McConnel
Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: The quality of the product and look
Beautiful Coffee Table

A beautiful coffee table, very stylish, solid, made from beautiful materials. I love the added gold touch. Highly recommend.

Hi Sabrina,

Thank you so much for your kind words! We’re thrilled to hear that you’re loving your new coffee table and that the materials and gold touch are a perfect fit for your style. Your recommendation means a lot to us, and we’re so glad to know you're enjoying it. If you ever need anything else, feel free to reach out. Thanks again for your support!

Best,
Lifely* Customer Experience Team

Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: Easy to order, affordable and great quality
She’s a keeper

Love love love this 3 seater 💜 great value for money AND on trend

Hi Belle,

Thank you so much for your amazing feedback! We’re so happy to hear that you love your new 3-seater and that it’s the perfect fit for both your space and your style. It’s fantastic to know that you feel it’s great value for money and on trend – we’re thrilled you’re enjoying it!

We truly appreciate you taking the time to share your experience. If you ever need anything else,

Best,

Lifely* Customer Experience

Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: The simple modern design.
Love it, would love it in a larger version though!

I love this table, the texture and the curves.
I just wish it came in an 8 seater size … I would purchase it again if the larger table was to come out.

Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: Quality
Great couch

Great couch for the price
It is quiet firm, I personally find it challenging with a new born baby
But really can’t fault it
This is the 3.5 with chaise and added an extra armless piece

S
Hudson Dining Table
Sarah Martin
Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: Price and reliability
Beautiful piece

So happy with my purchase ! Just like advertised and surprisingly better then expected for price.

Hi Sarah.

Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your purchase and that it exceeded your expectations. Your satisfaction means a lot to us!

If you have any questions or need assistance in the future, please don’t hesitate to reach out.

Thanks again for choosing us!

Warm regards,

Lifely CustomerCare*

T
Otis Bedside Table
T.F.
Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: Solves my lamp table problem. I don’t use it as a bedside table.
Pinkish colour

Sturdy and heavy. A bit more pink that I wanted.

Hi T. F.,

Thank you for your honest feedback. No worries, we have heard you and we're here to help. We have forwarded your feedback to our Product Team to have this taken good care of. We thank you for bringing this to our attention. Hope we could make it up to you on your next purchase.

If you ever have any questions or need assistance in the future, please feel free to reach out. Your support means a lot to us!

Warm regards,
Lifely CustomerCare*

E
Klaudia Mirror
Eb Cairns
Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: Shipping is fast, all products are amazing quality
The most stunning mirror!

Looks beautiful in my home, and the quality is amazing. The mirror is also huge which is a bonus.

Hi Ebony,

Thank you so much for your kind words! We’re thrilled to hear that you love the mirror and that it looks beautiful in your home. It’s great to know that the quality and size have met your expectations.

If you ever have any questions or need assistance in the future, feel free to reach out. We appreciate your support!

Best wishes,
Lifely CustomerCare*

A
Austin Side Table
A.S.
Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: Delivery was easy.
Colours don’t match

The colour I received was a yellow colour. Not natural at all.

Hi A.S.,

Thank you for your review regarding the colour of the Austin Side Table. We’re sorry to hear that it didn’t meet your expectations.

We wanted to inform you that we have already sent you an email to address this issue. Please check your inbox, including any spam or junk folders, for our response.

If you have any further questions or need assistance, don’t hesitate to reach out. We’re here to help!

Best regards,
Lifelye CustomerCare*

Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: I would like to see if a replacement of the top would be possible.
I’d like to share some points.

I recently purchased this dining table, and while I appreciate its design and overall quality, I was disappointed to find several scratches on the tabletop upon arrival. It detracts from the otherwise elegant look of the piece. I would appreciate a replacement or a solution to this issue, as I believe it would greatly enhance my satisfaction with the product.

Hello Erica,

Thank you for reaching out and sharing your feedback regarding your dining table. We are sorry to hear about the scratches you’ve encountered; We completely understand how this could affect your overall satisfaction with the piece.

We wanted to let you know that we have already sent you an email addressing your concerns. If you haven’t seen it yet, please check your inbox, including your spam folder, just in case. We’re committed to finding a solution for you.

If you have any further questions or need assistance, please don’t hesitate to reply to that email. We’re here to help!

Best regards,
Lifely CustomerCare*

R
Tate TV Unit
Rachel Stringer
Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: The style and price.
Lovely looking TV unit

Really happy with this TV unit. Was so tired of the boxy, heavy units I’ve always had and the curved edges really suit my quite feminine home decor. Instructions were a cinch and even through the advised build time was 70 mins, I did it in 45 mins. The doors are quite stiff to open at the moment but I’m hoping that’s because it’s newly built and will soften over time. Really good quality for the price and definitely doesn’t look like flatpack furniture.

Hi Rachel,

Thank you so much for your lovely feedback! We’re thrilled to hear that you’re happy with your new TV unit and that it complements your decor beautifully.

It’s great to know that you found the assembly straightforward and that you completed it in less time than expected! Regarding the doors, it’s not uncommon for new units to have a bit of stiffness; we hope they’ll loosen up with use.

We truly appreciate your kind words about the quality and design. If you have any further questions or need assistance, please feel free to reach out.

Enjoy your new TV unit!

Best regards,
Lifely CustomerCare*

Y
Rai Dining Table
Yinghui Liu
Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: Very good customer service
Great quality

Love the style!Very heavy and very good quality!Worth the price and definitely highlighting your living room. But bad delivery service.

Hi Yinghui,

Thank you so much for your fantastic feedback!

We’re delighted to hear that you love the style and quality of your purchase. Your satisfaction truly means the world to us! We also appreciate your insights regarding the delivery service, and we’ll certainly take them into account as we work on improvements.

If you need any further assistance or have any questions, please don’t hesitate to reach out. Enjoy your beautiful living room!

Best Regards,
Lifely Customer Care*

Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: Value for money! Stylish also
Great value!

Beautiful drawers - highly recommend using a drill for assembly though. Took me hours to put it together with a drill, couldn’t imagine without 🙈

Hi S.B.,

Thank you for your feedback on the Arlo 6 Chest of Drawers! We're glad to hear you find the drawers beautiful and appreciate your recommendation about using a drill for assembly. It sounds like it made a significant difference in your experience. We always aim to improve our products and instructions, so your insights are invaluable. If you have any other tips or thoughts, feel free to share!

Best regards,
Lifely CustomerCare*

C
Arlo TV Unit
Christy meyers
Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: Quick quality
Arlo unit

Looks Stunning!. I love the Instructions Manual great little quote which made me have a giggle while
Putting it together. I loved this product. Thank you

Hi Christy,

Thank you so much for your lovely feedback! We’re thrilled to hear that you find the Arlo unit stunning and enjoyed the instructions manual. It’s great to know that the little quote brought a smile to your face while assembling it.

We’re delighted that you love the product. If you need any further assistance or have any questions, please don’t hesitate to reach out.

Thank you once again!

Best regards,
Lifely CustomerCare*

Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: The perfect size
Love it

Love the size, love the style, love the price, and it was pretty straight forward to put together! And I hate flat packs
I really love it

Hi Jade,

Thank you for your fantastic feedback!

We’re delighted to hear that you love the size, style, and price of the table, and that assembly was straightforward despite your aversion to flat packs. Your satisfaction means a lot to us!

If you have any other comments or need further assistance, feel free to reach out. Enjoy your new piece!

Best regards,
Lifely CustomerCare*

J
Alan Side Table
Jen Coakes
Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: How different & beautiful my side tables were!
Love!

Love my new side tables! So many compliments! Ordering was easy, delivery quick!

Hi Jen c,

We're thrilled to hear that you love your new side tables and are getting so many compliments on them! It's great to know that the ordering and delivery process was smooth for you. If you need any more assistance or have further feedback, we’re here to help!

Best regards,
Lifely Customer Care

K
Austin Side Table
K.S.
Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: -
Would not recommend!

Photos look quite nice in colour, it's very yellow/almost mustard in some areas. Overall nice table just horrible in colour.

Hi K.S.,

Thank you for sharing your feedback on the Austin Side Table. We are sorry to hear that the color didn’t meet your expectations. We’re here to help and are committed to resolving this promptly.

We’ve already sent you an email regarding your concerns and are currently awaiting your response. If you haven’t received our message, please let us know so we can assist you further.

Thank you for your patience as we work to address this issue.

Best regards,
Lifely Customer Care

N
Hudson Home Office Desk
NavigatetheMaze
Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: Everything - online ordering was so simple thanks to the reviews
Perfection

This desk is absolutely perfect for our home office/games room. It looks good and is so functional for work purposes and gaming. So glad I found Lifely.

Hi NavigatetheMaze,

Thank you so much for your kind words! We’re thrilled to hear that the desk is working out perfectly for both your home office and gaming needs. It’s wonderful to know that you’re enjoying it!

If you need any more assistance or have any questions in the future, feel free to reach out.

Thanks again for choosing Lifely!

Lifely CustomerCare*

Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: The quality and design
Beautiful Table

I’m not sure how a table can be so solid and sturdy but also so light at the same time?! But this one is! It’s got a beautiful textured finish and the I just love the curves in this design. Such a beautiful table!

Hi Amber,

Thank you for your wonderful feedback! We’re delighted to hear that you’re impressed with the table’s design and quality. It’s great to know that the combination of sturdiness and lightness, along with the textured finish and curves, meets your expectations. If you have any more thoughts or need assistance, feel free to reach out!

Lifely CustomerCare*

Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: Everything about this Company is first class. The furniture is exactly as it looks in the pictures I could not fault anything . I
Arlo Console Table

We love love love this compact unit. It looks amazing. It looks exact.y as it is pictured. Lifely are an amazing Company to deal with. They are approachable if you have any queries they keep you updated with the delivery details. I would thoroughly recommend this Company . We have bought five furniture items now from them and have not had any problems

Hi R.L.,

Thank you for taking the time to leave such a lovely review for our Arlo Console Table. We are thrilled to hear that you are loving it and that it looks exactly as pictured. We pride ourselves on providing excellent customer service, so we are happy to hear that you had a great experience with us. Thank you for choosing Lifely and for recommending us. We hope to have the opportunity to serve you again in the future.

Best,
Lifely* Customer Care

Likelihood of Recommendation:
Very unlikely
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Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
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On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: Trendy and affordable
Minimalist aesthetic

Yes the legs are a different shade than the rest of the unit. Personally, I think it adds character. However, clients do like transparency and as the depicted legs are significantly different than what is being shipped, I think Lifely should offer a gift card for the discrepancy.

Took me many hours to assemble, but then again I've never assembled a dresser.

Keep in mind that the finish of the material reflects grease easily. To get the finish you see on the website images you would need to wipe down regularly.

Hi C.N.R.M.,

Thank you for taking the time to share your thoughts on the Ballico 6 Chest of Drawers. We appreciate your feedback and apologize for any inconvenience caused by the difference in shade for the legs. We understand the importance of transparency and will definitely take your suggestion into consideration for future product listings. We also appreciate your tips on assembly and maintenance for the product. We hope you enjoy your new chest of drawers and please don't hesitate to reach out if you have any further concerns.

Best,
Customer Service at Lifely*

Likelihood of Recommendation:
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Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
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On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: It is extremely comfortable and looks amazing. We found it easy to assemble as well I would definately recommend this to anyone it looks extremely classy we love it
Jasper 3 Seater Sofa

We absolutely love this sofa, it looks amazing , very comfortable and classy

Hi R.L.!

Thank you so much for your kind words about our Jasper 3 Seater Sofa. We're thrilled to hear that you love it and find it both comfortable and classy. Your satisfaction is our top priority and we're happy to have met your expectations. Thanks for choosing our product!

Best Regards,
Lifely* Customer Care

K
Riley Sideboard
Kate Moore
Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: The item is beautiful!
Beautiful but nightmare to put doors on

I followed the instructions to a tee & it all came beautifully together until the hinges on the doors showed no mercy. My entire day off lost to frustration of these doors! Husband had to rescue my sanity & not even he could conquer this door quest (hes a tradie!). So we ended up glueing one door on. I reached out to customer support & silence… nothing… nil… ghosted.
I live regionally & so getting unique but affordable furniture is impossible so online is a great option. Other companies like Homecoze have incredible customer support. But sadly Lifely sells & washes their hands of support. Its a shame as their products are lovely & their instructions are hilarious (seriously some great gags!)

Hi Kate M,

Thank you for your feedback, and we are sorry to hear about the difficulties you experienced with installing the doors.

We strive to make our products as user-friendly as possible, and we appreciate you letting us know about this issue. If you need any assistance or have specific questions about the installation process, please don’t hesitate to reach out. We’re here to help and want to ensure you have a smooth experience with your purchase.

Thank you again for your input, and we hope to resolve this to your satisfaction.

Best regards,
Lifely CustomerCare*

M
Lorraine Armchair
Mandy Brilliant
Likelihood of Recommendation:
Very unlikely
Very likely
Overall Satisfaction:
Very dissatisfied
Very satisfied
Quality & Price:
Very dissatisfied
Extremely satisfied
On Trend and Stylish:
Strongly Disagree
Strongly Agree
Share Your Lifely moment: Colour and quality
Lorraine armchair.

Love love love this. Great colour, and style.

Hi Mandy,

Thank you so much for your kind words!

We’re delighted to hear that you love the color and style of your purchase. It’s wonderful to know it’s a perfect fit for you!

If you need any further assistance or have more feedback to share, please feel free to reach out. We’re always here to help!

Best regards,
Lifely CustomerCare*

Lifely, In Real Life.

See how real people bring their home to life @lifelyhome

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Free metro shipping

To most metro areas Australia-wide.

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Affordable

We ensure quality is within your budget.

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Buy now pay later

Pay for it with instalments, interest free.

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Warranty

We got you covered for up to 20 years.

Frequently asked questions

If your question has not been answered, you can contact us at hello@lifely.com.au and we will get back to you.

Lost In Transit/Damage In Transit/Stolen orders must be reported immediately or at least within 2-5 business days from the date of delivery. Visit our Contact Us page & select the Damaged, Lost or Stolen During Delivery. Have your order number & the email address used to purchase your order ready.

We process and dispatch the orders within 24 hours. If you need to change or correct the delivery address, request must be received before 7am (AEST) prior to dispatch from the warehouse. If in case the order has already left the warehouse, we will charge a redirection fee and cost may vary depending on the new location. If you need to change your delivery information, please contact our team at (03) 9071 0088 or hello@lifely.com.au.

We offer FREE SHIPPING to most metro cities of Australia. To check if your postcode is included, just simply enter your postcode on the product, cart or delivery page. It provides information if we deliver in that area and the shipping cost if in case your postcode is not included in the FREE SHIPPING ZONE.

We’ll keep you posted all way through! After you order, you will be receiving an order confirmation from us. Please allow 24 hours for the orders to be processed and dispatched.  Once your order is processed, you will receive an email and an SMS with a tracking number. Another email will be sent, so you can track the delivery status of your order. To make sure you don’t miss your order, you will receive an SMS or an email when the order is on its way and another notification once the item is delivered to your doorstep.

Dispatched within 24 hours (1 Business Day)

Expected delivery time: 1-11 business days (Monday-Friday) depending on location upon dispatch

VIC Metro 3-5 Business Days

VIC Regional 3-9 Business Days

NSW Metro 3-8 Business Days

NSW Regional 3-10 Business Days

QLD 3-10 Business Days

SA 3-10 Business Days

ACT 3-10 Business Days

WA 5-11 Business Days

TAS 5-11 Business Days

NT 5-11 Business Days

First scan will appear on the tracking tool once your orders reach the courier’s depot:

VIC, ACT, TAS and NT – First scan event appears on the 1st or 2nd day after collection

NSW and SA – First scan event appears on the 2nd day after collection

QLD – First scan event appears on the 3rd day after collection.

WA – First scan event appears on the 3rd day after collection.

For Non- lifely Products:

Eco Home: 7 business days

Olivia Shayn: 15 business days

Note: We work hard to process all orders as quickly as possible and we will generally send an email to let you know when your order has been dispatched or if we anticipate delays.

It is a standard practice that we ensure all items ordered are dispatched at the same time if the product is available and comes from the same warehouse. We do not guarantee that it will all arrive at the same time due to special circumstances (courier operations, product availability, lost in transit etc).

Orders with multiple items (10 cartons or more) may require special handling and we can offer a delivery option that will allow the courier to deliver all your items together at the same time.  However, this service will incur an additional cost as a special arrangement will need to be made with our delivery partner before dispatch. Please note that bulk delivery is optional.

We can still process your orders as normal, but your items will be posted with multiple consignment numbers and you can expect separate deliveries. 

Should you wish to inquire about the bulk delivery, kindly email hello@lifely.com.au and our friendly customer care team will be ready to assist you.